About PC Pro Group
Managed IT Services in Orange County Since 2007

We're a boutique managed IT services provider.
That means a select client base, consistent support teams, and direct relationships - not a high-volume model where your account is one of hundreds.
Book your free IT assessment
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High-Volume MSP
Hundreds of clients per team
Rotating technicians
Ticket queues and escalations
Standardized service packages
Variable costs, surprise invoices
Impersonal service model
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Boutique IT Partner — PC Pro Group
Select client base
Consistent support team
Direct relationships
Solutions tailored to your business
Predictable monthly rate per user
Clients who stay for years, not months
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Years in Business
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Response TargetDuring
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Google Rating
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Predictable Monthly
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Our Mission

Keep technology practical, secure, and aligned with your business

We believe IT should do more than keep the lights on. It should support your team, reduce risk, and make day-to-day operations easier to manage. Our job is to give clients reliable support, stronger cybersecurity, and clear guidance without unnecessary complexity or upselling.

Who We Are

PC Pro Group is a boutique managed IT services provider serving Orange County and the surrounding Southern California business community. Since 2007, we have worked with manufacturing, legal, healthcare, construction, and retail businesses that value responsive support, clear communication, and a team that takes the time to understand how their business actually operates.

We are intentionally not built as a high-volume MSP. Our model is designed around consistency. That means fewer handoffs, less 
re-explaining, and support from people who already know your environment, your users, and your priorities.

Our average client relationship is 8 years. That kind of retention 
doesn’t come from contracts — it comes from doing the work well, communicating clearly, and being easy to work with.

What We Specialize In

Managed IT Services (20-300 employess)

Cybersecurity & Compliance Support

VoIP & Business Phone Systems

Technology Planning & Budgeting

On-Site Support - Orange County & Whittier Area

Trusted by Clients Who Stay With Us for Years

Our clients rate us 5.0 stars on Google, and our longest partnerships span over a decade.

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"Protech Staffing has been partnered with PC Pro Group for the past 10+ years. David and his team are exceptional as they have been able to assist us in our enterprise level growth and I.T. needs. Highly recommend them for all of your business security, I.T. and support needs."
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“We've been working with PC Pro Group for nearly 8 years now, and they've consistently delivered top-notch service. They're incredibly reliable, quick to respond, and always go the extra mile to keep our systems running smoothly.

What really stands out is their proactive approach—they often spot and resolve potential issues before we even know there's a problem. Their team is not only knowledgeable but also genuinely friendly and easy to work with, which makes 
all the difference.

If you're looking for an IT partner you can truly count on, I highly recommend PC Pro Group!”

What You Get When You Work With Us

Consistent support from people 
who know your business

You are not routed through a revolving queue of unfamiliar technicians. Our clients work with a team that understands their users, systems, and business priorities. When something breaks, the person answering already knows your business.

15-minute response target durin business hours

You reach someone who already knows your systems — within 15 minutes, 8am–5pm Pacific. Familiar faces, not a ticket queue.

Boutique service with a hands-on approach

We intentionally keep our client base select so service stays responsive, accountable, and personal. You get the attention of a smaller firm without sacrificing the depth of support your business needs.

Real cybersecurity, not buzzwords

Real-time endpoint monitoring, phishing defense, patch management, managed firewall, and 24/7 threat detection. We help support HIPAA, SOC 2, CCPA, and industry compliance — fit to the actual risk profile of your business, not a one-size-fits-all package.

Predictable monthly IT support starting at $100/user

One monthly cost per user. No surprise invoices, no nickel-and-diming. IT becomes a predictable line item you can plan around.

Straight advice without unnecessary upselling

We recommend what makes sense for your business, budget, and risk level. Clients come to us for honest guidance, not canned recommendations or pressure to buy more than they need. We succeed when you succeed — not when we sell you something you don't need.

Ready to See If We're the Right Fit?

If your business wants managed IT services in Orange County from a team 
that stays hands-on, communicates clearly, and builds long-term relationships, let's talk. We'll meet with you in person, review your current environment, and deliver a written report covering your risks, gaps, and recommendations. 
No cost. No obligation. Before you make any decisions.

Book Your Free IT Assessment

A message from David Hidy, President of PC Pro Group

I started this company with a simple belief: businesses deserve IT support from people who are responsive, honest, and easy to work with. That was true in 2007 and it’s still what drives every decision we make.

We’ve intentionally kept our client base select because better service comes from stronger relationships. When our team knows your business, your users, and your priorities, we solve problems faster, give better guidance, and help you plan with more confidence. Our average client has been with us for 8 years — and I take that personally.

I’m not interested in being the biggest MSP in Orange County. I’m interested in being the one you don’t want to leave. 

Thank you for considering PC Pro Group.

David HidyPresident, PC Pro Group
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